Customer Care Pack
Essential information to share with your customers and ensure their success at using and washing cloth diapers!
1. 1. Bummis' Very Simple Washing Method
2. 2. Detergent Information
3. 3. Residues
4. 4. Tips and Troubleshooting
5. 5. Bummis' Warranty
1. A note about washing machines
Top loaders are great for washing cloth diapers!
High efficiency front loading machines are great because they don¡¦t use much water, but they can cause a big problem because of that too. Not using enough water to wash and rinse your diapers can cause serious residue problems. Please see our info sheet on residues for further information.
Set your machine manually to maximum water level to wash your diapers. If this is impossible, call the manufacturer and ask them how to adjust your water level manually. If it is still impossible, use the wet towel trick! Reduce the number of diapers per load and add a wet towel or two to trick the machine into adding more water.
Multiple rinses are not necessary if you are using enough water to wash and rinse your diapers clean.
2. Before You Start Using Your Diapers ¡V Very Important!
Wash diapers in hot water with a small amount of zero residue detergent before first use in order to make them absorbent. If your diapers are made of unbleached cotton, bamboo or hemp, you will need to wash and dry them at least three times to remove natural oils and waxes that will inhibit absorption.
Test your diapers for absorbency before you use them! If your diapers are made of natural fabrics, you can test their absorbency by pouring a small amount of warm water onto the fabric. It should be absorbed immediately. If your diapers have any sort of ¡¥stay dry¡¦ synthetic layer, you will have to apply light pressure before liquid absorbs. If the water beads on your diapers, they are not ready to use! If your cotton diapers do not absorb properly after 3 washes and your synthetic diapers after 1 wash, please refer back to the previous ¡§note about washing machines¡¨, as you probably need to increase the water level in your washing machine.
Please check the washing instructions for the specific product you have purchased as they may be different.
3. What To Do With Dirty Diapers
Remove diaper and diaper cover from baby. Flush away flushable liner or shake off excess poop into the toilet. If your baby is exclusively breastfed, there is no need to shake excess poop into the toilet as it will wash out easily.
Unfold your diapers to ensure thorough cleaning and remove liners or inserts. Secure velcro type tabs by sticking them to the fold back tabs (on the inside back of the diaper cover or diaper).
Put wet or soiled diapers in a pail or a hanging diaper bag. Dirty diaper covers can be stored with your dirty diapers (never soak them!). Wash every 2-3 days. Polyester diaper covers can be washed with your diapers; nylon and wool diaper covers should be washed separately.
4. Washing Diapers
„h First run a cold pre-wash (or a short cycle with no detergent).
„h Then do a regular wash in hot water (60C/140F max) Do not use a sanitize cycle on any products with velcro type closures or elastic. See detergent information below please!
„h Rinse diapers in lots of water to avoid build-up of detergent, bacteria and urine.
„h Dry in the dryer or outside on a clothesline (check the label of your product, as some products should only be hung to dry). Sunlight is a natural brightener and disinfectant!
„h Once washed, your diapers should not smell like urine or detergent! If they do, chances are you have a residue problem. Please see our info sheet on residues!
5. Detergent
We recommend using a zero residue detergent! If you have a top loader, you can use the full recommended amount of a zero residue detergent. If you have a front loader or HE machine, stick to the lower end of the recommended amount of detergent.
If you are using anything other than a zero residue detergent, use maximum half of what the detergent package tells you to use and one quarter of the recommended amount if you have a front loader or HE machine.
Choose a detergent that does not contain any of the following additives, as they can create residue problems. Detergent residue will lead to leaking, absorbency issues and stinky covers.
„h Fabric softeners
„h Natural oils
„h Perfumes
„h Dyes
„h UV brighteners
„h Stain guard ingredients
„h Enzymes (they will not affect performance, but may cause rashes on some babies¡¦ skin)
Please be cautious about using vinegar and/or baking soda, as they can together or individually cause problems with some diapering products. We recommend that you do not use either of these unless specifically suggested by the manufacturer of your diaper or diaper cover.
We recommend the following washing products:
„h Sensi-Clean and Sport-Wash (www.atsko.com)
„h Charlie¡¦s Soap (www.charliesoap.com)
„h Country Save (www.countrysave.com)
„h Allen¡¦s Naturally (www.allensnaturally.com)
„h Mountain Green Baby Free & Clear (www.mountaingreen.biz)
„h Seventh Generation Delicate Care (www.seventhgeneration.com)*
„h Nature Clean Powder or Liquid (www.naturecleanliving.com) *
„h Claudia¡¦s Choices (www.claudiaschoices.ca) *
„h Wonder Wash (www.wonderwash.net) *
A bleach alternative can be used on an occasional basis for stain removal. It should contain no ingredients beyond sodium carbonate or sodium percarbonate.
We recommend the following bleach alternatives:
„h Oxy-Boost Oxygen Bleach (www.oxyboost.com)
„h Nature Clean Oxygen Bleach (www.naturecleanliving.com) *
„h BioVert Oxygen Bleach (www.prolav.com) *
*easy to find in Canada
NOTE: If you live outside North America, or if you want the most up-to-date information we have on detergents, please visit www.bummis.com
55 Mont-Royal West, Suite 210, Montreal QC H2T 2S6 * 1-888-828-6647 * info@bummis.com
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Ecover |
NO |
Some reports of residue |
|
Envirorite |
NO |
Complete ingredient list unavailable |
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Era |
NO |
Enzymes, brighteners |
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Fab |
NO |
Complete ingredient list unavailable. |
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Fresh Start |
NO |
Complete ingredient list unavailable. |
|
Gain w/bleach |
NO |
Enzymes |
|
Ivory Snow liquid/powder |
NO |
Enzymes |
|
Jewel Ultra Original |
NO |
Enzymes |
|
Hydrox |
YES |
Safe bleach alternative if used in moderation |
|
Kirklands Signature |
NO |
Brighteners |
|
La Parisienne ¡V Delicate Care; Dye & |
YES |
|
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Perfume Free |
|
|
|
Lemieux |
NO |
Oily softener could leave residue |
|
Method |
NO |
Enzymes, brighteners |
|
Mountain Green Ultra, Skin Sensitive, |
MAYBE |
Recommended by many users but does contain natural oils |
|
Baby |
|
|
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Mountain Green Baby Free & Clear |
YES |
|
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Mrs. Meyer¡¦s |
NO |
Enzymes |
|
Nature Clean Regular |
YES |
Powder and liquid are OK |
|
Nature Clean 3x Concentrate |
MAYBE |
Contains bicarbonate of soda which may not be suitable for some |
|
|
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delicate fibre products (eg. Bamboozle) |
|
Nellie¡¦s |
YES |
|
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Omaiki |
MAYBE |
Complete ingredient list unavailable |
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Oxyboost |
YES |
Oxygenated bleach with no other additives |
|
Oxi-clean |
NO |